Privacy Policy

Effective Date: 20/5/25

At Bay Cabs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our taxi services, website, and online booking tools.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, pickup/drop-off locations, and payment method (if applicable).
Device Information: IP address, browser type, and other technical details.
Booking Details: Trip date, time, location, and passenger numbers.

2. How We Use Your Information

We use your information to:

Process and confirm your taxi bookings
Contact you with updates or changes
Improve our services and customer support
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your data. Information may only be shared:

With your consent
With drivers to facilitate your trip
To comply with legal requests

4. Data Security

We use SSL encryption, secure hosting, and best practices to protect your information from unauthorised access or misuse.

5. Your Rights

You can request to:

View, update or delete your personal data
Opt out of marketing or communication

6. Cookies

We use cookies to analyse website traffic and improve your user experience. You can disable cookies through your browser settings.

7. Changes to This Policy

Bay Cabs may update this Privacy Policy as needed. The latest version will always be available on our website.

For questions or concerns, contact: info@baycabs.co.nz